lE
lerato E

1 reviews | Active since Aug 2015

26 Aug 2015, 13:54

Unbeleivable charges

Wanting 6 months bank statements will cost you R13.50 per period requested and for what??<br> It's NOT enough that I pay the damn bank hundreds in fees - they want to charge me more for statements that they are NOT sending to me and per normal agreement. I cannot get it via my online account because THEY have NOT re-activated it as REQUESTED more than 2 months ago.<br> WHAT'S THE POINT IN PAYING THESE DAMNED FEES TO THESE DAMNED USELESS SERVICE PROVIDERS? nxa This is when one starts looking at other players in the market - cannot be held back by backwards thinking and absolute GREED on the part of the provider NXA.<br> #I'mDone #MovingMyAccount #FNBUseless #FNBPoorGreed

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Aug 2015, 14:06
Official
Hello erasmuslerato@gm,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 747983.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)