LN
Lungile N

1 reviews | Active since Dec 2013

09 Sept 2016, 14:04

Unbeilivable

<p>This is unbeilivable we have been at this branch since 13h10 its 13h57 already and we are still sitting here. The service here is really bad. There are only 2 consultants one that cannot assist us with issuing a card and one that issues cards has been sitting with the same people for over 30minutes. The other one is busy on his phone. What happened to gje service here. There is no manager here. What is the problem here. Thabiso Nkoanyane has no customer service whatsoever. He honestly needs training. Totally unacceptable.</p>

0
Replies (11)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Sept 2016, 14:13
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is **********

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** /> Tel number: ********** (option one)

FNB (First National Bank)
FNB (First National Bank)'s reply09 Sept 2016, 14:14
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is **********

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** /> Tel number: ********** (option one)

FNB (First National Bank)
FNB (First National Bank)'s reply09 Sept 2016, 14:18
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is **********

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** /> Tel number: ********** (option one)

FNB (First National Bank)
FNB (First National Bank)'s reply09 Sept 2016, 14:20
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is **********

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** /> Tel number: ********** (option one)

FNB (First National Bank)
FNB (First National Bank)'s reply09 Sept 2016, 14:36
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is **********

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** />Tel number: ********** (option one)

FNB (First National Bank)
FNB (First National Bank)'s reply09 Sept 2016, 16:05
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is **********

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** /> Tel number: ********** (option one)

FNB (First National Bank)
FNB (First National Bank)'s reply09 Sept 2016, 16:06
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is **********

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** /> Tel number: ********** (option one)

FNB (First National Bank)
FNB (First National Bank)'s reply09 Sept 2016, 16:07
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is **********

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** /> Tel number: ********** (option one)

FNB (First National Bank)
FNB (First National Bank)'s reply09 Sept 2016, 16:37
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ********** .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** /> Tel number: ********** (option one)

FNB (First National Bank)
FNB (First National Bank)'s reply09 Sept 2016, 16:38
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ********** .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** /> Tel number: ********** (option one)

FNB (First National Bank)
FNB (First National Bank)'s reply09 Sept 2016, 16:42
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ********** .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** /> Tel number: ********** (option one)