SP
Samuel P
1 reviews | Active since May 2014
04 Nov 2015, 09:47
Unautorised Transactions
I logged into my FNB account and saw that my account was debited twice with the same amount of R50 with the following references:<br> #PMT HONFEE 1 ITEMS ON 15/11/<br> #PMT HONFEE 1 ITEMS ON 15/10/<br> <br> Can someone care to explain to me what these transactions are and who authorised them? I do not remember signing up for such services
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FNB (First National Bank)'s replyOfficial
04 Nov 2015, 10:53Hello SammySA,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Pricing help desk who will provide you with feedback.
The reference number is 805256.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Pricing help desk who will provide you with feedback.
The reference number is 805256.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply04 Nov 2015, 10:53
Official
Hello SammySA,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Pricing help desk who will provide you with feedback.
The reference number is 805256.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Pricing help desk who will provide you with feedback.
The reference number is 805256.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)