1 reviews | Active since Oct 2016

26 Oct 2016, 07:35

Unauthorized Transactions

<p>FNB has been deducting OPT Debt Protection from my Cheque Account since March 2016 with me consenting to it.</p> <p> </p> <p>I have only picked up on this now, as a payment notification was sent to my email.</p> <p> </p> <p>I want this sorted out ASAP. </p> <p> </p> <p>I expect this plan to be cancelled and want to be reimbursed for this unauthorised transactions.</p> <p> </p> <p>Tiaan van Greunen</p>

0
Replies (2)
's update26 Oct 2016, 11:15
Reviewer Update

Apologies. Meant to say without my consent in first paragraph

FNB (First National Bank)
FNB (First National Bank)'s reply26 Oct 2016, 11:21
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)