1 reviews | Active since Mar 2024
Unauthorized Transactions
I have a problem with unauthorized transactions (it look like it is in $) that is running without my permission from my account. I reported the one transaction last month. Still did not get a response back and this month it happened again. But this month it is 2 transactions and the one is way more. I need to know my money is save in my FNB account.
Good Day
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***