unauthorized transactions
2 months ago there were some unauthorized transaction that went off my account had to fill disputes forms and the card and card details where cancelled and i was given and new card and the money was refunded to me so this months the money that was refunded to me was debit still in my current account and there were more unauthorized transactions that still went off my account all in all its around R13500.00. So now my account its sitting on -R7500.00 that the bank keeps on calling me to pay. So i had to fill more disputes form i really don"t know what to do.
I give up and i really dont know what to say anymore so i will wait for 5 days and see what will happen i just want to close this account cause i opened it few months ago and its giving problems already,
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)