Unauthorized transaction in my account
I have a serious problem & I have reported the matter to FNB ***** department. I reported the matter on 14 November 2019, a 48 hour turnaround time was given. However that time frame has passed, I've been give 3 reference numbers ***-***,***-***. (ID No. ***). Over R250 000 has been ****** from my account. And it seems like my matter has not been treated as a matter of emergency. Please help me.
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FNB (First National Bank)'s replyOfficial
19 Nov 2019, 12:53Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply19 Nov 2019, 12:53
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***