SS
Southern S

1 reviews | Active since Jun 2017

01 Sept 2017, 10:41

Unauthorized Transaction AGAIN!

HI FNB

Clearly we have a problem here! Once again there is an unauthorized transaction of R250 in my Platinum Cheque account from "Naedo Collection" whoever they are. This it the 3rd time, yes THIRD time this transaction has breached my account with my knowledge. I am unable to stop this deposit and dont know how they got my details.

Please could this be urgently sorted out as I am beginning to lose my patience. I am now a frustrated customer.

Thanks Mr Mkhize

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Sept 2017, 11:01
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)