1 reviews | Active since Mar 2022
Unauthorized tapping and overdraft
Im so disappointed in them, when I went to Rivonia FNB to collect my bank card , I told the lady that was helping with card that I DO NOT WANT MY CARD TO TAP . On the 2nd January 2023 I misplaced my card , on the 3rd my card was tapping on some toll gates in Limpopo that time I'm in JHB and i did not receiving any notifications for all 3 transactions that were done on the day . On the 6th January again another transactions were done on my account, no notifications and no reflection on my transaction history until the 10th of January I only received notification for one transaction that happened on the 3r others I saw them on the transaction history ( They only reflected on the 10th) . The person was tapping twice on each toll gate on the very same day. They tapped more what I had on my account, and I do not have an overdraft on any of my accounts , never have app**** for one but now i find myself owing FNB the money I do not even know.
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF. For further request, you can email us on the below email address:
Email address: *** Regards,
Hello Peter Complaints Team
Best regards,
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF. For further request, you can email us on the below email address:
Email address: *** Regards,
Hello Peter Complaints Team
Best regards,