1 reviews | Active since Jan 2014
Unauthorized **** Debit order of R99.99 for past 3 months
<p>Good day,</p> <p> </p> <p>For the past 3 months, there has been a debit order running on my account. All 3 times it refers to a different number <br />J&A SOLUTI (Number) SAG. The number changes each month. I did some digging and this is definately a **** that has been going on. I did not authorize any such debit orders from any J&A Solutions, not did I give concent to FNB to allow this. It is 1c less for me to pick it up via your notification system. </p> <p>Link to the **** article: http://www.fin24.com/Companies/Financial-Services/banks-under-fire-over-r99-debit-order-****- ********** 0</p> <p> </p> <p>I did contact my FNB Primier team and they helped me to stop this and reverse it as well. Please act on this as it has been R300 that has been ********ly deducted from my account. I demand to understand who this company is and how on earth this has been allowed if I have NOT authorized anything.</p> <p> </p> <p> I have been with FNB for over 25 years. I am quite shocked that you have allowed this to happen. I request that this be immediately reversed and the guilty party be found and proscecuted. </p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 951629
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 951629
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** (option one)
