SR
Susan R
1 reviews | Active since Sept 2015
30 Sept 2015, 12:45
Unauthorized payment
Good day<br> I did serve the network about 2 weeks ago for a personal loan but I did not submit any thing. My Dad paid money into my account today for a deposit of a new house that I have been approved for now there is r395 out of my bank and i never received any correspondence that say this amount of money will be deducted. As for that Im short of the deposit money and need it back asap. sms send to my phone with the following ref number Loanfinder***-if.
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FNB (First National Bank)'s replyOfficial
30 Sept 2015, 13:01Hello SusanRossouw,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 770293.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 770293.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply30 Sept 2015, 13:01
Official
Hello SusanRossouw,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 770293.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 770293.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)