UNAUTHORIZED LOAN PAID TO MY BANK ACCOUNT

Item: FNB (First National Bank)
Rating: 1
Author: Firdaus P

So last week Friday I posted the review below:

I AM STILL BEING REFUSED A LETTER THAT I URGENTLY NEEDED DUE TO THE **** UP OF FNB. I AM GETTING EXTREMELY ****ED OFF RIGHT NOW AS I CANNOT GO FURTHER WITH MY APPLICATION WITH ANOTHER BANK DUE TO THE BELOW ISSUE. I WAS TOLD ON FRIDAY THAT THE ISSUE WILL BE LOGGED, WHAT THE HELL!? IT SHOULD HAVE BEEN LOGGED ON WEDNESDAY ALREADY.

I NEED THAT LETTER NO LATER THAN TODAY AS I HAVE BEEN MORE THAN LENIANT.

A R50 000 LOAN was paid into my bank account WITHOUT MY AUTHORIZATION!! NOBODY CALLED ME TO AUTHORIZE THIS, IT WAS JUST VIEWED ON MY APPLICATION, I WAS THEN SENT AN EMAIL REQUESTING DOCUMENTS THAT I DID NOT SEND, BUT THE LOAN WAS PAID OUT TO ME. I THEN REVERSED THE FUNDS BACK IMMEDIATELY AND I WAS TOLD THAT I AM NOT LIABLE FOR ANY PAYMENT BUT THIS DAMN LOAN IS STILL ON MY NAME PREVENTING ME FROM FURTHING MY APPLICATION WITH ANOTHER BANK.

I AM TAKING THIS FURTHER TODAY IF I DO NOT RECEIVE ANY LETTER AND IF THIS **** IS NOT REMOVED FROM MY NAME TODAY!!!

FNB STAFF ALSO MAKES EMPTY PROMISES.

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

29 Apr 2019, 12:10

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,

Hello Peter Complaints Team

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FNB (First National Bank)'s reply29 Apr 2019, 12:10

Official