FP
Firdaus P

1 reviews | Active since Jul 2016

30 Apr 2019, 16:11

Unauthorized loan

So this is my THIRD complaint about FNB.

An unauthorized loan was paid to my account and I requested a letter stating that the loan has been paid up. However, the letter I received was rejected as it does not state that it is paid up. It's still making it seem like I am liable for some payments.

I NEED A LETTER STATING THAT IT HAS BEEN CLOSED AND PAID UP BUT THIS IS NOT HAPPENING. I AM DEFINITELY GOING TO INVOLVE MY LAWYER BECAUSE ENOUGH IS ENOUGH!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 May 2019, 09:28
Official
Good Day Firdaus Parker

Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. 

Ref : ***NF 

Regards, Hello Peter Team Tel number: ***