RA
Rishaad A

1 reviews | Active since Jul 2014

28 Feb 2019, 20:00

Unauthorized loan

There is a loan of R5313.20 that I did not apply for, the money was paid into my account. Please reverse this loan immediately. Loan account no: ********** 382836

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Mar 2019, 09:04
Official
Good Day, 

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

 As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.

I have referred the matter to the relevant department who will provide feedback.

Once again, I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)