Unauthorized Internal Debit

to say that I'm furious at FNB would be an understatement. I have a Device account which admittedly has an outstanding balance. My issue with FNB's Device division is that no communication was sent out to me regarding a transaction that went off my account on Friday 27/02/2015. I also have not been employed sine 2013 therefore was not able to make payments towards my Device. I only started my employment this year 02/01/2015. Had Maanda bothered to contact me or even went through my profile he/she would have been made aware of my circumstances.According to system notes, Maanda claims to have sent an SMS informing me of the internal Debit, which is a LIE as I received no such SMS. I was shocked to see an amount of R3000 being taken from my account. My issue is not that I don't want to honor my debt but that at the very least FNB could've called me and arranged a payment plan. My situation for the rest of the month is dyer as I'm going to struggle financially since FNB took all my money! I'm definitely going to CLOSE my ACCOUNT and will be taking business to another Bank!! DISGUSTED with FNB!!