Unauthorized ********** Transaction

An unauthorized amount was automatically debited from my account, and I see from having searched on HelloPeter that similar ********** transactions have happened to more than just a few other FNB account holders.

1 Sep 2020 #ITEM PAID NO FUNDS 1 ITEMS ON 20/08/ 1 ITEMS ON 20/08/31 0.00 -8.50

It might only be R8.50, but actually, that's a lot of money to me, and if left unchecked, 100,000 such transactions could be making someone very rich indeed.

I have previously had an uphill battle that went on for more than 3 months getting a card replacement from FNB as a result of a fault at one of their ATM's that swallowed my card for no reason whatsoever, so I don't have the strength, airtime or petrol available to have another argument.

Further details of the transaction are as follows: View Transaction Detail Name Easy Account Account Number *** Type DEMAND DEPOSIT 1. Transaction Details Description One #ITEM PAID NO FUNDS Description Two 1 ITEMS ON 20/08/31 Transaction Amount -8.50 Service Fee 0.00 Authorisation Date 02 Sep 2020 Effective Date 01 Sep 2020 Post Date 02 Sep 2020 Current Balance -16.94 Cash Amount0.00Original Currency Amount0.00ENC Amount0.00ENC Days***Cleared0 2. Transaction Description Code6081DescriptionPmt HonfeeCategoryFeesSub-CategoryExcess Fee

I would like an explanation as well as this amount credited back to my account.