M
Mildret

1 reviews | Active since Nov 2023

13 Feb 2025, 11:13

Unauthorized enquiry on my profile

I recently contact FNB to check how much would I qualify for a home loan based on my income (pre-approval) when I woke up this morning I now have a hard inquiry on my credit profile. Why was there a hard inquiry on my profile while I didn't make any application? When I ask the consultant that assisted me she tells me to visit the nearest branch, why must I do that while this was all done online and no application was done?

0
Replies (1)
M
Mildret's update17 Mar 2025, 10:14
Reviewer Update
Good day,

Any feedback on the below? A month has passed, and this issue remains unresolved. No one has contacted me about it.