KM
Kabelo M

1 reviews | Active since Dec 2018

30 Dec 2018, 19:36

Unauthorized Edo dispute on my savings account

Called in 2 Weeks ago about a edo dispute on my savings account... R2564 was debited in November and December.... I called to reverse and was told it's not possible, but my details were taken and I was assured that someone would contact me in regards to unauthorized debit issues.... This was 2 weeks ago....

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Dec 2018, 10:40
Official
 Good Day Kabelo Malema, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback. 

Kind Regards, 
Firdoze Khan
Hello Peter Complaints Team 
*** (option one)