1 reviews | Active since Dec 2016
Unauthorized deductions from account
In 2008 I opened a Silver Cheque/Credit card account. Sadly I was retrenched in 2009 but I had voluntarily insurance on my account. The overdraft on my cheque account was settled but the outstanding balance on my credit card was not settled. Now their Attorneys just started deducting money from my account and nobody can give me any legal documents concerning this. Nobody does any trouble to assist even after I have sent copy of my signed contract to a few people from FNB and the Attorneys.
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)