Unauthorized deductions and no feedback at all
This complaint was first done on 08 January 2024. With the promise of 24 to 48 hours feedback, we are now on day six.
Date: Monday, 08/01/2024 1:56 PM Show: raw html
Dear Valued Customer
FNB High Priority Complaint reference ***NF has been sent to Customer Resolution Centre. ***.
A Consultant will contact you within 24-48 Business hours.
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Helpful (0)
Replies (2)0
Replies (2)'s updateReviewer Update
13 Jan 2024, 10:55120 hours after the first complaint and still nothing. Pathetic customer service.
's update13 Jan 2024, 10:55
Reviewer Update
120 hours after the first complaint and still nothing. Pathetic customer service.
's updateReviewer Update
13 Jan 2024, 12:00The fourth time this week this has been "escalated".
's update13 Jan 2024, 12:00
Reviewer Update
The fourth time this week this has been "escalated".