WC
Wilco C

1 reviews | Active since Nov 2017

09 Nov 2017, 14:26

Unauthorized deduction from my Account

I got billed for something with this reference: #EXCESS ITEM FEE 1 ITEMS ON 17/11/ 1 ITEMS ON 17/11/07 -R155.00

FNB - what is this? And why was it deducted from my Business Account? Rectify this now please. I saw that I am not the only one who had this problem just by doing a quick google search.

I need this sorted out a.s.a.p!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Nov 2017, 15:55
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)