1 reviews | Active since Jun 2016

01 Jul 2016, 09:44

Unauthorized deduction for law on call?

<p>I have been an fnb customer for many years and I am highly irritated and disgusted that i have had a deductuon for R65-00 for law on call which I did not subscribe to. </p> <p> </p> <p>This is theft from FNB'S part and is an infringement of my consumer rights. I want this amount to be reversed and this matter escalated and I want fnb to retrieve the recorded conversation of this supposed subscription and investigate or I will be taking this to the national consumer board of South Africa. </p> <p> </p> <p>ID: ********** 250084</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Jul 2016, 11:26
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 954933.

Regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: 087 ********** (option one)