SM
Sicelo M
1 reviews | Active since Jan 2016
28 Jan 2016, 12:03
Unauthorized Deduction
I have a Gold Cheque Account with First National Bank. For the past months as early as in June until to date a #RCP FEE FOR PLS is been deducted on my amount monthly regardless there is money or no money in my account for debit orders, at the moment it is a never ending trending. This indicates that FNB is no truthful when comes to its customers, they don't disclosure everything when you open an account. At the FNB there is always going to be hidden cost. At the moment my Unauthorized #RCP Fee which is been deducted in my account is approximately R400.00 in total to date. I what my money back!!!.<br> <br>
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
28 Jan 2016, 12:20Hello S.Mbulawa,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 857125.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 857125.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply28 Jan 2016, 12:20
Official
Hello S.Mbulawa,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 857125.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 857125.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
