SS
Samantha S
1 reviews | Active since Dec 2012
21 Aug 2015, 15:03
Unauthorized deduction
Hi<br> <br> I went onto my FNB app and saw an amount of R99 was deducted. It says Carebox. I did not authorize this debit order! I'm very upset because on previous occasion I had to go to the bank with a different ***** matter which made me open a new account and get a new chip card! Please pay my money back! I did not authorize this!
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FNB (First National Bank)'s replyOfficial
21 Aug 2015, 15:10Hello Shay@1,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 745314.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 745314.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
FNB (First National Bank)'s reply21 Aug 2015, 15:10
Official
Hello Shay@1,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 745314.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 745314.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***