1 reviews | Active since May 2014
Unauthorized debts again
<p>i took a loan around the 5th of Jan with FNB n on the 6th of Jan i had a 1000 rands deposited in my account which the loan took initial and I really didn't mind because I had calculated that month end I will pay less . Once I got paid FNB took 500 rand extra from the loan money *** for what now I don't know wheth it's not reflected in your system that you guys already took the 1000rand on the 6th of Jan or did you guys forget. I want my money so I can move away from this bank. Also the 32 days acc o had interest charge is ridiculous like seriously guys I have had this for years. Sort yourself out please </p>
Good day Ms. lecko
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. lecko
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***