Unauthorized debits on Credit Card my own problem....

<p>I noticed debits from a TOTALMAXHELP.COM & GLOBALFITCS.CM on my credit card on 1 July 2016 for both R75.41 and R74.20 which I did not authorise. I contacted the supplier on Tel + ********** 3677 to no avail, and also sent an email to cancel any orders with immediate effect ********** You cant get through on the phone and emails are returned as "delivery failure". </p> <p>Suspecting a ****, I immediately contacted my Private Banker to notify them of these debits and completed the disbute form as requested. In the interim, I did a google search on "auralei.com" and noticed a lot of negative comments about people being ****med and accounts being debited by these ********** (https://hellopeter.com/auralei-com/reviews/do-not-buy-skincare-online-from-auralei- ********** ).</p> <p> </p> <p>I thought I was safe by having an One Time Pin (OTP) activated on my card, which is suppose to protect me against unauthorised use of my credit card for online shopping. FNB Card only got back to me (Case # ********** ) on the 11 July 2016 with this feedback: "Unfortunately, as the debit agreements are between you and the suppliers, the agreements cannot be cancelled by anyone other than yourself directly with the suppliers." Not only the sorry for you but also WHY THE DELAY??</p> <p> </p> <p>My Point is, I never authorised ANY payments on my credit card. I never signed a debit agreement. In the interim, 2 more debits went through my account; On the 19th an amount of R1328.68 (yourslimstart as reference) and R1350.35 (totalmaxhelp.com Nicosia). This also without any authorisation from my side and why is FNB allowing this after my "already" dispute about these debits? </p> <p> </p> <p>I will be submitting a complaint to the Ombudsman for Banking Services as I'm expecting FNB to be held responsible for all unauthorised debits on my credit card. These will have to be refunded asap and not >30 days.</p> <p> </p> <p>I'm considering closing all my accounts with FNB, just left a bad taste in my mouth....</p>