NS
Neo S
1 reviews | Active since Apr 2017
31 Jan 2019, 07:16
Unauthorized debits
I cannot for the life of me understand how these ******** keep getting hold of my details. All my FNB accounts keep getting these unauthorized debits, I stop them yet they keep returning. When is FNB going to take this issue seriously and actually going invest in a system where our account details will be protected as well as our money?!
I’m not looking for an apology from FNB but a solution because it’s honestly tiring that I have to deal with this. Yes I know FNB isn’t the only one dealing with this problem but they’re the worst affected, this should say something about their system.
Anyway, I’m tired now! Thinking I keep my money under my mattress, think it’ll be safer there!
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Replies (1)
FNB (First National Bank)'s replyOfficial
31 Jan 2019, 08:53Good day Neo,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply31 Jan 2019, 08:53
Official
Good day Neo,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)