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thandokazi M
1 reviews | Active since Sept 2016
15 Jan 2019, 10:05
Unauthorized debits
There is a debit order that I have doing all I can possibly try do, to stop it but it keeps on going, I don't know what it is for, FNB :-) R129.00 paid from cheq a/c..190283 @ Eft. Ref.Safeguard Ym- ********** . 15Jan 00:00, why is it so easy for FNB to let these unknown companies take from our accounts Secondly I tried calling their ***** line for this MTN SP A ********** 0 574
Date: 31 Dec 2018
Amount: R609.64 that guy I was talking to simply told me I should call MTN not them, what a wow
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Replies (2)
FNB (First National Bank)'s replyOfficial
15 Jan 2019, 11:12Good Day Thandokazi Mpayipeli,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf with *** and referred to the relevant department who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf with *** and referred to the relevant department who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply15 Jan 2019, 11:12
Official
Good Day Thandokazi Mpayipeli,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf with *** and referred to the relevant department who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf with *** and referred to the relevant department who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
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thandokazi M's updateReviewer Update
15 Jan 2019, 13:59FNB did come back to me, I'm sorry to every one I have to report back and say that lady told me there is nothing they can do, we have to continue to pay for things we didnt register to and make reversals which we have to pay for and there is absolutely nothing FNB can do to protect us accounts. Basically its over...what a wow
tM
thandokazi M's update15 Jan 2019, 13:59
Reviewer Update
FNB did come back to me, I'm sorry to every one I have to report back and say that lady told me there is nothing they can do, we have to continue to pay for things we didnt register to and make reversals which we have to pay for and there is absolutely nothing FNB can do to protect us accounts. Basically its over...what a wow