NT
Ndalamo T

1 reviews | Active since Feb 2018

22 Feb 2018, 20:29

Unauthorized debits!!!

What is this debit for of R110 on my account, with Ref 1 items 18/02/2018. Why was it debited without my authority? Fnb i have been using this account for so long and this is the fifth time i have seen unauthorized debits from my account. Please undo whatever is happening to my account

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Feb 2018, 09:35
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option one)