1 reviews | Active since Jun 2018
Unauthorized Debited orders
I am not happy with FNB service anymore every my account get debited by companies I don’t know and they debit amounts that are not noticeable. When you query this they will tell that they are just third party... then who supplies my information if I did not??
The month of July I was debited with an amount of R89 and now its a different company they debited R118 those two amounts are not the first, I keep on reversing and this will reflect bad on credit record. This does not happen with other bank accounts that I have only with FNB.
Good Day Zandile Mjuleni ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Zandile Mjuleni ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
