ZM
Zandile M

1 reviews | Active since Jun 2018

16 Aug 2018, 06:55

Unauthorized Debited orders

I am not happy with FNB service anymore every my account get debited by companies I don’t know and they debit amounts that are not noticeable. When you query this they will tell that they are just third party... then who supplies my information if I did not??

The month of July I was debited with an amount of R89 and now its a different company they debited R118 those two amounts are not the first, I keep on reversing and this will reflect bad on credit record. This does not happen with other bank accounts that I have only with FNB.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Aug 2018, 09:06
Official

Good Day Zandile Mjuleni ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***