Unauthorized debited on account
<p>I have been dealing with Mogadi from FNB Credit card Legal since Tuesday on a Debit by FNB and Groenewald Lubbe which was UNAUTHORISED and now NO ONE at Groenewald Lubb or FNB will take Responsibilty to Solve this.</p> <p> </p> <p>GLA DID Not make payment on the account as per the arrangement and a URGENT refund was requested on Tuesday as my Debit orders was due to go off.</p> <p> </p> <p>GLA keep saying i need to follow up with the back and Mogadi advised i need to speak to GLA.</p> <p> </p> <p>Refund was promised to be cleared into my account by 03/05/207 and this is still not done!!!</p> <p> </p> <p>I am now facing LARGE unpaid debit order fees due to this - and NO one will refund this as GLA was clearly at fault</p> <p> </p> <p>I need this sorted out today!!!!</p> <p> </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
Refund was done - BUT NO ONE got back to me on the amounts for the unpaid debits.
I refuse to loose money because of FNB and GLA.
I except feedback on this today and this resolved today!!
Refund was done - BUT NO ONE got back to me on the amounts for the unpaid debits.
I refuse to loose money because of FNB and GLA.
I except feedback on this today and this resolved today!!
Good Day
I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.
Regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option one)
Good Day
I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.
Regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option one)