FA
Farouk A

1 reviews | Active since Mar 2009

22 Nov 2017, 14:10

Unauthorized debit yet again

I had been debited with a debit of R300 that I had not agreed upon. My debit order was debited at the end of October as agreed upon and yet they feel they had to ***** up one's budget without prior notice. I hate dealing with FNB and find their ways totally underhand.

Please refund my R300 this instant as I have not agreed to the debit. Stop *****ing from us FNB

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Nov 2017, 14:45
Official

Hello Joe786,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)