CF
Chris F

1 reviews | Active since Nov 2014

03 Mar 2015, 07:02

Unauthorized Debit orders from my Account

I have noted, since I switched over to FNB in November 2014 I got a debit order off my account ref: Epic 3...<br> This has now escalated to R700 a month? What is it? And I have done some research, and it seems that numerous FNB customers are victim to this ****!!!!<br> <br> I want this sorted out not tomorrow, TODAY!!! I will go to the papers, I will put up complaints everywhere! Never have I signed or accepted anything, I am very cautious in signing and accepting contracts or things, so from My side I have done nothing to authorize this! I want my money back, I want to know who authorized it, and I want to know where did they get my banking details and who gave them permission to debit my account!<br> <br> I want answers!<br> <br> Regards<br> Chris

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Mar 2015, 08:42
Official
Hello cwfourie@,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 636871.

Regards
Complaints Resolution
Melinda Duvenhage
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