LS
Lea S

1 reviews | Active since May 2016

23 Apr 2018, 15:09

Unauthorized debit orders from a deactivated account

Everyone is complaining about ********** unauthorized debit orders from usizo247 I just received a message from them they are telling me that they are going to deduct 115 what suprised me is that my account is in arrears because I am not working and it is not working it is deactivated I have to go and reactive it as soon as I get another job so we're did they get my details???i want you to block any transaction from this people I don't want to owe more that 585 and ur sales people must stop ******** people this is an inside job no one called me I don't know what is key direct you guys are now becoming like standard bank ******** people with stupid accounts I want you to block them on my deactivated account and stop giving people our details I am not working I don't earn a living I don't want to inherit nonsense like this ,everyone is complaining about this you will loose people

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Replies (3)
LS
Lea S's update23 Apr 2018, 15:10
Reviewer Update
My I'd number is ********** 655088
FNB (First National Bank)
FNB (First National Bank)'s reply23 Apr 2018, 16:23
Official

Good Day

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

FNB (First National Bank)
FNB (First National Bank)'s reply24 Apr 2018, 08:51
Official

***NF