1 reviews | Active since Jul 2011
Unauthorized debit orders continually going off my account
I have had unauthorized debit orders going off my account for the past 2 months, sometimes twice a month. I have spoken to numerous call center agents and none can advise me on a solution. All I am told is to stop the debit order, which I do but these ********* *****ing my money just change the reference and debit again. Should I close my account at FNB and move to another bank? Is that the only way to prevent unauthorized debit orders FNB? Why is there no way to verify debit orders?
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
