XY
Xiaohong Y

1 reviews | Active since Oct 2013

03 Jul 2017, 11:04

Unauthorized debit orders and associated fees on FNB Cheque Account

<p>I cancelled an agreement with a service provider, Virgin Active, 3 months ago, but FNB continues to attempt deductions against my cheque account. Furthermore, their debit order department is uncontactable and they charge me a fee of R100 each and every time. The facility to reverse a debit order online doesn't work at all, despite FNB's adverti*****ts that they are taking measures to deal with such ********** transactions.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Jul 2017, 12:29
Official

Good Day

We have noticed you already logged a complaint.

***

The relevant department will be in touch soon.

Kind regards,

Hello Peter Complaints

Daffnie Govender