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Lwazi N
1 reviews | Active since Nov 2014
31 Mar 2021, 12:40
Unauthorized debit orders
I've been unfairly charged for unauthorized debit orders, I've tried contacting your customer care but that new ai machine or robot keeps telling me to go to the app, and it's frustrating, can I a relevant FNB person call me back please,
Helpful (0)
Replies (3)0
Replies (3)
FNB (First National Bank)'s replyOfficial
31 Mar 2021, 13:31Good day
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***
Regards,
FNB Customer Resolution Center
***
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***
Regards,
FNB Customer Resolution Center
***
FNB (First National Bank)'s reply31 Mar 2021, 13:31
Official
Good day
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***
Regards,
FNB Customer Resolution Center
***
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***
Regards,
FNB Customer Resolution Center
***
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Lwazi N's updateReviewer Update
31 Mar 2021, 17:37Hi fnb, Someone called me and call got cut, they didn't phone again, issue not resolved yet
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Lwazi N's update31 Mar 2021, 17:37
Reviewer Update
Hi fnb, Someone called me and call got cut, they didn't phone again, issue not resolved yet
LN
Lwazi N's updateReviewer Update
08 Apr 2021, 11:11FNB please resolve my issue
LN
Lwazi N's update08 Apr 2021, 11:11
Reviewer Update
FNB please resolve my issue