1 reviews | Active since Feb 2015
UNAUTHORIZED DEBIT ORDERS
<p>Fnb is really terrible with keeping track and updates with customer accounts!</p> <p>Each and every month they debit my account, for a loan that has an arrangement on, and then i have to bewg for refunds!</p> <p>unacceptable!! this ****es me off! why load manual debiot orders when there is arrangments in place??? then waht is the need for arragments?</p> <p>i want my debit order reversed - i am taking this matter to my lawyer!</p> <p> </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)