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sashyn R

1 reviews | Active since Nov 2010

16 Aug 2016, 09:35

unauthorized debit orders

<p>I was debited twice on the 5th August by FNB and did not authorise either of them. This unacceptable . It is theft. Please resolve immediately.</p>

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Aug 2016, 10:11
Official

Good Day

Thank you for taking my call earlier,please accept our apologies for the disappointing experience and the unnecessary concern caused. we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.The reference for your complaint 992308

Kind regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: ********** 404 (option one)

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sashyn R's update17 Aug 2016, 12:03
Reviewer Update

Thank You Daffnie

You are so polite and helpful.

I wish the credit card division was as helpful. They are extremely useless