pJ
pieter J
1 reviews | Active since Feb 2014
26 Mar 2016, 17:09
Unauthorized debit orders
I have complaint previously that fnb aloud a company named loan finders to take money from my account. I never gave this company authority to take money from my account. I have to reverse the money every time and costs me money. How can i keep it n trusting the bank that allows anyone to take money even when you did not sign any documents and they have been blocked from takeing money?if fnb keep on allowing this i will be forced to change banks even if it means changing my car payments and all my debit orders ti another bank
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Replies (1)FNB (First National Bank)'s replyOfficial
29 Mar 2016, 07:47Hello Pietcj,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 894447.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 894447.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply29 Mar 2016, 07:47
Official
Hello Pietcj,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 894447.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 894447.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
