1 reviews | Active since Jun 2011
unauthorized debit orders
Today I received an sms notification from fnb advising than amount of R1087.60 was debit from my account. Due my knowledge I was not aware that I had authorized such debit order. I however went into FNB today and was informed by the consultant that my account was being debited by ABSA BUREAU SERVICES. I have never heard of this people nor do I have any such dealings with them. I find it very unprofessional that FNB would allow debit orders to go of a persons account without any form of authorization, Its is not the first time that I am experiencing such issues with FNB as I have had numerous issues with FNB like this and I had to personally go into the bank to sort this out. Fnb is becoming a pathetic bank to bank with. They allow just any TOM **** AND HARRY to debit a persons account and I AM SUPPOSE TO BE LIABLE FOR ALL THE CHARGES INVOLVED WHEREAS FNB MADE THE ***** UP BY ALLOWING UNKOWN PEOPLE TO DEBIT ACCOUNTS. FNB IS NOT SHY WITH REGARDS TO THEIR STEEP BANK CHARGES THAT THEY HAVE..
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 855781.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 855781.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
