TS
Tsholedi S
1 reviews | Active since Jan 2019
30 Jan 2019, 12:35
Unauthorized debit orders
Got two SMSs since January alerting me of unauthorized debit orders on my FNB Account from Egoli Rewards (R135) and SHESHA (R99.99). I mean how do these guys get hold of my private information? The worst part is there's nothing you can do to prevent these debit orders going through until they actually deduct your hard earned money!!
This is so frustrating because it will be the second time in 8 months this happening again.
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FNB (First National Bank)'s replyOfficial
30 Jan 2019, 13:03Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
FNB (First National Bank)'s reply30 Jan 2019, 13:03
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)