PM
Phomelelo M

1 reviews | Active since Nov 2018

28 Nov 2018, 08:55

Unauthorized debit orders!

I keep getting unauthorized debit orders on my account. The latest one coming from revolvrew. I don’t know these people and have never given them any authorization to debit my account. Why is is FNB allowing unauthorized debit orders against my account !!!!

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Nov 2018, 10:16
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Premier Resolution Centre who will investigate and provide you with feedback.

he reference number is ***NF

Regards,
Hello Peter Complaints Team

*** (option one)


PM
Phomelelo M's update05 Jan 2019, 07:58
Reviewer Update
Nothing has been done about this. As the unauthorized debit order went through again today. you are very unreliable FNB !!!!
PM
Phomelelo M's update05 Jan 2019, 08:06
Reviewer Update
FNB has gotten back to me to resolve the issue.