Unauthorized debit orders

I’ve been a client at FNB for almost a decade now In the past year, like many other people have complained, I’ve been plagued with unauthorized debit orders, in excess of 10, just to estimate

I approached my banker, over a month ago about the issue, she passed me off to the Private Wealth suit people who then sent me a form to fill out to reverse the debit orders

I asked one simple question ‘what is your debit order authorization protocol/SOP’? I haven’t received an answer to that question. Maybe not a simple question after all...

The paint is not even dry on the wall as yet then ANOTHER notification that some random company had lodged a debit order on my account, to go off on November 30th!!!!!

I sent an email to both my Banker and Private Wealth suit, their silence has been deafening!

You’d think because we are still discussing doggy activities on my account, my Banker would be all over a debit order for R89 that needs approval on my account right? WRONG!!!!

I think I’m asking too much of this bank. FNB lacks respect!