LN
Lwazi N

1 reviews | Active since Nov 2014

29 Sept 2018, 10:50

Unauthorized debit orders

Hi FNB online, thank you for attending all my previous queries with urgency, this morning I was debated twice by unknown people and I did not authorize them, it's R120 and R109. Please help block these ********** and with reversals, its been sometime since this happened, and I hope I won't be charged any service fees like before. Thanks

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Sept 2018, 11:13
Official

Good Day Lwazi

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

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Regards,

Client Experience Team

Email address: ***

Tel number: ***