1 reviews | Active since Feb 2017

01 Feb 2018, 08:54

Unauthorized debit orders

I have been getting repeated unauthorized debit orders from Iga Investiga which is a nightmare! I have cancelled the debit order on numerous occasions but it keeps resurfacing EVERY MONTH!! I have lost my patience with FNB and i honestly feel it needs to change their slogan because i have not been helped AT ALL.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Feb 2018, 09:31
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***