1 reviews | Active since Aug 2016

18 Dec 2017, 15:13

unauthorized debit orders

hi

to whom it may concern , i am fully aware of all the ***** ****s that are going around however FNB seems to be the worst in the banking business , in the last 6-8 months i have been doing nothing but always fighting with FNB regarding the unauthorized / ********** debits debit orders , i even asked to at least get notification as soon a cent leave my account but no joy and what frustrates even more is that when toy reverse the debit and stop it they charge you and i am tied of paying these charges , i cannot be paying such for trusting them with my details and money ,

on the 15-12-2017 i was again debited R98.00 and unfortunate i dont even know these people and i have not reversed the payment nor stopped the debit cause i am tired of paying for the charges .

debit order details : 15 Dec 2017 SHAPRIT SHAP021 ********** 15 0.00 -98.00

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Dec 2017, 08:41
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one