1 reviews | Active since Oct 2017
Unauthorized debit orders
I have had two unauthorized debit orders go off on my account. The first one was from Rock star and it went for a full 4 months before I realized it. I reversed it and it was the end of it. 2 days ago I had another debit order go off from verigon ltd Africa med. What is getting to me is when you Google these 'companies' you can't find them or there are so many warnings about. Doesn't Fnb have provisions to prevent such things from happening to their clients? Can there not be a third time!
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)