1 reviews | Active since Feb 2020
Unauthorized debit orders
Good day All
FNB has still not gave me a call back with regards to my complain. I logged a complain with regards to unauthorized debit orders occurred on my fnb premier account in the 3rd of July 2020. Nobody came back to me with feedback. I have submitted an aedo despute debit order form together with an affidavit which was required by the bank in order to receive back my money. FNB has since not cane back to me. These documents were sent to the fnb customer resolution centre. I have not received feedback since. I tried to contact the bank and also sent emails but nobody is willing to assist me. The case was opened by the bank. Uts been 3 months now. The bank is giving me no choice but ti take this matter to the natuo al television.
I still have not received any feedback with regards to the above complaint it has been more than 3 months now and now one from FNB even bothered to contact me. Please see a below case reference number:***NF
If no one is getting back to me within 24 hours with regards to this I will to take further steps.
My contact details are as follow:
Email: ***
Contact number:***
Names: Siyabulela Godfrey Tsosoana
ID:***
I still have not received any feedback with regards to the above complaint it has been more than 3 months now and now one from FNB even bothered to contact me. Please see a below case reference number:***NF
If no one is getting back to me within 24 hours with regards to this I will to take further steps.
My contact details are as follow:
Email: ***
Contact number:***
Names: Siyabulela Godfrey Tsosoana
ID:***