1 reviews | Active since Oct 2018
Unauthorized debit order twice every month for the past year!!
FNB is a ****, money is debited from my account twice every month for the past two years!! I am sick of having to reverse debit orders that I have not authorized. I cant wait to move my business to a new Bank.
I have sent numerous emails and I have called and I have had enough of this bank!! After so many years of banking with FNB I cant believe they treat their customers this way and still have the audacity to tell me they would like to upgrade me,
Good Day Lerato Mabitsela ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Lerato Mabitsela ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***